Terms of service

Welcome to PicoBasket.com. These terms and conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully before making any purchases or using our services. If you do not agree with any part of these terms, please discontinue use of our website.

1. General Information

  • Website Name: PicoBasket.com
  • Business Name: MIDEAST NUTS PRIVATE LIMITED
  • Business Address: 19/19A D6 ABHINAV KAILASH FLATS, VELACHERY MAIN ROAD, LITTLE MOUNT, SAIDAPET, CHENNAI - 600015
  • Email: picobasket.customercare@gmail.com

These Terms and Conditions apply to all users of PicoBasket.com, including customers, vendors, and visitors.

2. Use of the Website

By using our website, you agree to:

  • Provide Accurate Information: You must provide accurate, current, and complete information during account registration, purchase, or any other interactions on our website.
  • Compliance: You agree to use the website in accordance with applicable laws and regulations. You shall not engage in any illegal, fraudulent, or unauthorized activities.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Products and Services

PicoBasket.com offers a range of home essentials for all customers. We reserve the right to modify or discontinue any product or service without prior notice.

  • Product Descriptions: We strive to ensure the accuracy of product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, or error-free.
  • Availability: Products are subject to availability, and we reserve the right to limit the quantity of any product or service we offer.

4. Pricing and Payment

  • Prices: All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to change prices without prior notice.
  • Payment Methods: We accept multiple payment methods, including credit cards, debit cards, and other digital payment platforms, through secure third-party processors.
  • Payment Security: We ensure that all transactions are processed securely. However, we are not liable for any unauthorized transactions or security breaches occurring outside our control.

5. Order Process and Acceptance

When you place an order on PicoBasket.com, it constitutes an offer to purchase our products. We reserve the right to accept or reject your order for any reason.

  • Order Confirmation: Once your order is placed, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order.
  • Order Acceptance: Your order is considered accepted once we ship the product(s). We reserve the right to cancel any order prior to shipping due to product unavailability, pricing errors, or any other reason.
  • Shipping and Delivery: Delivery times are estimates and may vary based on your location and product availability. We are not responsible for delays caused by third-party logistics providers.

6. Returns, Refunds, and Cancellations

We strive to offer the best products, but if you are not satisfied with your purchase, the following terms apply:

  • Returns: You may return any defective or damaged product within 7 days of receipt for a refund or replacement. The product must be returned in its original packaging and condition.
  • Refunds: Refunds will be processed once the returned item has been inspected and approved. The refund will be credited to the original payment method within 7-10 business days.
  • Cancellations: You can cancel your order before it is shipped. Once the order has been shipped, cancellations will no longer be accepted.
  • Non-Returnable Items: Certain products, such as perishable goods, personal hygiene items, and discounted products, may not be eligible for return or refund. Please check the product description for return policies.

7. Limitation of Liability

MIDEAST NUTS PRIVATE LIMITED and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from:

  • The use or inability to use our website.
  • Unauthorized access to your data.
  • Any actions or conduct by third parties using our website or services.

Our total liability for any claim arising out of or in connection with the use of the website or products purchased is limited to the amount paid for the product(s).

8. Intellectual Property

All content on PicoBasket.com, including but not limited to text, images, logos, graphics, and designs, are the property of MIDEAST NUTS PRIVATE LIMITED or its licensors and are protected by copyright, trademark, and other intellectual property laws.

  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal and non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without prior written consent from MIDEAST NUTS PRIVATE LIMITED.
  • Trademarks: All trademarks, service marks, and trade names (collectively, the “Marks”) displayed on the website are owned by MIDEAST NUTS PRIVATE LIMITED or third parties. You are prohibited from using any Marks without our express written permission.

9. Privacy Policy

Your use of PicoBasket.com is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using the website, you consent to our collection and use of your data in accordance with the Privacy Policy.

10. User Conduct

You agree not to:

  • Use the website in any way that could disrupt or damage the website or its content.
  • Use any automated means to scrape or extract data from the website.
  • Post or transmit any unlawful, threatening, abusive, or defamatory content.
  • Impersonate any individual or entity, or misrepresent your affiliation with any person or entity.

We reserve the right to terminate your access to the website without prior notice for violating these terms.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by MIDEAST NUTS PRIVATE LIMITED. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You access such websites at your own risk.

12. Termination

We reserve the right to suspend or terminate your access to the website or your account at our discretion, without notice, for conduct that we believe violates these Terms and Conditions, is harmful to our business interests, or is required by law.

13. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to the use of our website or purchases made shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

14. Changes to the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after the posting of changes constitutes your acceptance of such changes.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

MIDEAST NUTS PRIVATE LIMITED
Address: 19/19A D6 ABHINAV KAILASH FLATS, VELACHERY MAIN ROAD, LITTLE MOUNT, SAIDAPET, CHENNAI - 600015
Email: picobasket.customercare@gmail.com