Refund policy

WHAT IS THIS CANCELLATION, RETURN, AND REFUND POLICY?

1. The cancellation, return, and refund policy outlines the procedures and terms under which customers can cancel orders, return purchased items, and receive refunds

2. Customers shall Read and understand this Cancellation, Return, and Refund Policy

  • If in disagreement, do not accept the Terms of Use and refrain from using the Platforms.

3. Cancellation Policy:

  • Orders can be canceled before processed for dispatched by picobasket.com
  • To cancel an order, customers can send a WhatsApp message via +91 8248304970 with their order details.
  • Refunds for cancellations before dispatch are initiated within 3 business days.
  • Once an order has been processed for shipping, it cannot be canceled 

 

4. Terms of Return and Refund:

  • Can return the items if Defective or Non Defective in 6 days from date of delivery
  • Items shall be returned in original packaging and refund will be processed in 7 - 10 business working days

 

4.1 Damage / Defective / Short Product
In case you receive a damaged or defective product, send us an unboxing video highlighting the defect or damaged product & box label on this number +91 8248304970 . We will process the refund within 24 hours. You should report this issue within 24 hours of receiving the order.


4.2 In case, you don’t like the product
You need to return the products in the same condition as you received within 2 days of receiving the order.

Shipping and handling charges are non-refundable unless the return is due to an error on our part or a defective product

Our warehouse address:
Meesho or Picobasket, MIDEAST NUTS PRIVATE LIMITED, 19A D6 ABHINAV KAILASH FLATS, VELACHERY MAIN ROAD, LITTLEMOUNT,SAIDAPET,CHENNAI - 600015

4.3 Warranty for Electronic products

Picobasket reserves the right to refuse warranty claims that our electronic products were manufactured in China without any warranty and deemed ineligible for coverage.

5.Exceptions and Additional Terms:

Some items may be non-returnable or subject to specific return conditions, such as perishable goods, personalized items, or final sale items.

5.Delivery Partner:

All the Items from Pico Basket will be delivered from Meesho as our delivery partner. For safe handling, Low cost shipping and Easy Returns, we prefer Meesho